ABOUT US

Labelcity is a trusted leading supplier of Dymo, CoStar, Seiko & Brother Labelling products. Unlike many of our competitors, we've had over 12 years of intimate experience with 'personal label printers' or as some may say 'desktop label printers'. We deal in Label Printers and Supplies.... nothing more, nothing less.

Our origins date way back to the introduction of CoStar Label Printers more than a decade ago. Since then we have grown to become the largest 'dedicated' source of supplies for Dymo, CoStar, Seiko & Brother Label Printers.

The "Labelcity Difference" really lies in the fact that we focus so heavily on these items. Most other retailers offer them as just another product line amongst the other 10,000+ items they sell. Our narrow product range allows us to "stay in tune" with users of Dymo, CoStar, Seiko & Brother label printers, meaning that we can offer the right items, at the right price and in the right time frame.

Our Customer Service staff is available 9am-5pm (Mon-Fri). Outside these hours we are constantly monitoring emails.

Our whole company philosophy is based on CUSTOMER SERVICE and we are constantly asking customers for feedback in an effort to improve the service we provide.

And probably one of the most important reasons for our success is that we actually own the inventory that we are selling on this website. Many of our competitors don't actually carry stock. They might publish the fact that they have inventory 'available', but that is typically an inventory level of a major distributor (which might only get updated daily). These companies will take your order and then either (i) order the items in before shipping to you, or (ii) have your order drop-shipped from a distributor. We actually have stock sitting in our warehouse, which gives us total control over inventory. So if we say we have 100pcs of an item in stock, we definitely do have it. And if we say your order is definitely going to ship 'today', that means we have committed stock from our own inventory.... and it will ship today - no excuses!

Our warehouse is centrally located in Auckland (Airport Oaks). Our goal is to provide our customers with exceptional “Customer Service” with 90% of order placed before 11.00am will be delivered the next business day for North Island and 2 – business day for South Island.