All Returns must be pre-registered with Labelcity

We will offer a refund/ exchange on all products purchased at Labelcity. If you are not completely satisfied with your product, return it to us for a refund / and or exchange within 14 days of purchase.

If you have a faulty item, please call us on 0800 1 LABEL so we can assess your circumstances. We will either send you a replacement straight away or we might require you to return the faulty item(s) item.

Should you wish to return an item(s), you must call us on 0800 1 LABEL so we can pre-register your return and give you a Return Authorisation Number. No returns are accepted without a Return Authorisation Number.